Most societies still handle visitor entry the same way: a guard at the gate makes a quick judgment call, writes a name in a register, and waves the visitor in. It works, most of the time — but when something does go wrong, there’s rarely a clean answer to “who actually approved this person coming in?” A handwritten register records that a visitor entered. It doesn’t record that the resident they were visiting ever agreed to let them in.
A 50-second window, not a guard’s guess
When a guard logs a visitor in Nivas Portal, the owner or tenant of the unit being visited gets a push notification immediately — approve or reject, right from their phone. They have 50 seconds to respond before the visitor is auto-approved, so a legitimate delivery or guest isn’t left waiting at the gate indefinitely for someone who’s simply asleep or in a meeting. Whichever way it resolves — approved, rejected, or auto-approved after the window — that outcome is written to the visitor’s record permanently, along with who responded and when.
- The approval decision is enforced server-side by a scheduled function, not a client-side timer a resident’s app could simply fail to run.
- A resident can only approve or reject a visitor logged against their own unit — not anyone else’s — closing off a rewrite-the-unit shortcut some systems leave open.
- Once a visitor’s status is decided, it can’t be silently re-decided later — the record of who approved it, and when, stays fixed.
It also protects the security staff themselves: a guard who logged a visitor and got a real approval isn’t the one left holding responsibility for a decision that was never really theirs to make alone.
Give every visitor entry a real, recorded approval — start a free trial or read the step-by-step setup guide at nivasportal.com. Related read: one notice board, no selective circulation.